Read Before Connecting
Our Microix Virtual Support is not a free service. It is included with an active Microix Annual Support Plan. If you do not have an active Support Plan and continue to use our service, you will be liable for support fees.
If you have any questions, you may contact our Accounting Department at 1-866-642-7649 and press option 3.
Connecting From a Web Browser
Connecting From The Software
From the software, please follow the instructions below to connect to Virtual Support (note: the virtual support connection is not available from the software for Software As A Service or subscription customers):
- Select the Support tab.
- Select the Live Remote Support tab.