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See how Microix can help you achieve your goals.
Schedule a live product tour of the Microix workflow solutions to gain more insight into how Microix can help you get the most out of your MIP Fund Accounting software implementation.
Support
Welcome to Microix Virtual Support
See it in action. Schedule a demo of the Microix workflow modules.
Read the Microix disclaimer and follow the on-screen instructions to be connected with the next available technician. Please keep in mind that your wait time may vary. If you are waiting more than 15 minutes, please disconnect and submit an email with your question/issue to support@microix.net and a support technician will respond between our normal business hours Monday through Friday 9AM-7PM EST.
Read Before Connecting
Our Microix Virtual Support is not a free service. It is included with an active Microix Annual Support Plan. If you do not have an active Support Plan and continue to use our service, you will be liable for support fees.
If you have any questions, you may contact our Accounting Department at 1-866-642-7649 and press option 3.
View Microix KB Articles
Allows users and approvers to have real-time budget control allowing them to see the latest financial data in MIP’s™ general ledger.
Connecting From a Web Browser
Connecting From The Software
From the software, please follow the instructions below to connect to Virtual Support (note: the virtual support connection is not available from the software for Software As A Service or subscription customers):
1, Select the Support tab.
2, Select the Live Remote Support tab.
Connect Using Electronic Form
Fill out my online form.
Holiday Schedule
Customer Support, Sales and Operation team members are not available on the following holidays:
