Support

Welcome to Microix Virtual Support

  • qxio-arrow-right-bExplore Software
icon-alt
icon-alt
icon-alt
icon-alt

See it in action. Schedule a demo of the Microix workflow modules.

Read the Microix disclaimer and follow the on-screen instructions to be connected with the next available technician. Please keep in mind that your wait time may vary. If you are waiting more than 15 minutes, please disconnect and submit an email with your question/issue to support@microix.net and a support technician will respond between our normal business hours Monday through Friday 9AM-7PM EST.

Read Before Connecting

Our Microix Virtual Support is not a free service. It is included with an active Microix Annual Support Plan. If you do not have an active Support Plan and continue to use our service, you will be liable for support fees.

If you have any questions, you may contact our Accounting Department at 1-866-642-7649 and press option 3.

View Microix KB Articles

Allows users and approvers to have real-time budget control allowing them to see the latest financial data in MIP’s™ general ledger.

Connecting From a Web Browser

Connecting From The Software

From the software, please follow the instructions below to connect to Virtual Support (note: the virtual support connection is not available from the software for Software As A Service  or subscription customers):

    1, Select the Support tab.
    2, Select the Live Remote Support tab.

Connect Using Electronic Form

Fill out my online form.

Holiday Schedule

Customer Support, Sales and Operation team members are not available on the following holidays:

  • qxif-chevron-circle-rightNew Year’s Day – Monday, January 1, 2024
  • qxif-chevron-circle-rightMemorial Day – Monday, May 27, 2024
  • qxif-chevron-circle-rightIndependence Day – Thursday, July 4, 2024
  • qxif-chevron-circle-rightLabor Day – Monday, September 2, 2024
  • qxif-chevron-circle-rightThanksgiving Day – Thursday, November 28, 2024
  • qxif-chevron-circle-rightDay After Thanksgiving – Friday, November 29, 2024
  • qxif-chevron-circle-rightChristmas Eve – Tuesday, December 24, 2024
  • qxif-chevron-circle-rightChristmas Day – Wednesday, December 25, 2024
  • qxif-chevron-circle-rightNew Year’s Day – Wednesday, January 1, 2025

Let's Talk!

See how Microix can help you achieve your goals.

Schedule a live product tour of the Microix workflow solutions to gain more insight into how Microix can help you get the most out of your MIP Fund Accounting software implementation.

Software

  • Budget Module
  • Requisition Module
  • Timesheet Module
  • Inventory Module Add-On
  • HTML Approval Add-On
  • Cloud Companion Web Application Add-On
  • Vendor Punchout Add-On

Devices

  • Time Clocks
  • Barcode Scanner

Contact us

  • Customer Reviews
  • Support
  • Professional Services
  • Resources
  • Request A Demo
  • Contact Us
  • Careers
  • Download Brochures
  • Microix Support and Maintenance Terms and Conditions
  • Microix End User License Agreement (EULA)
  • Invoice

450 Old Peachtree RD NW
Suite  104
Suwanee, GA 30024

  • qxio-ios-telephone 1-866-MICROIX (642-7649)